Nobody answers when something breaks.

Monitoring & backups, actually watched

Around-the-clock monitoring and real, restorable backups across your servers and your websites — so a bad day never becomes a bad month, and you never hear about an outage from a customer first.

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What's included

Always-on monitoring, servers & sites

Uptime, CPU, disk, and intrusion checks on your servers, plus site availability checks on your websites — we know the second something goes down, not after a customer tells you.

Backups you can actually restore

Full off-box server backups and site file-plus-database backups — restores we test, so recovery is a click, not a prayer.

You hear about problems from us first

Every alert reaches a person who acts on it — not a dashboard nobody is watching — so you find out from us, never from your customers.

Why SupportGeek

One team watching the whole stack — servers and sites — with a named relationship, not a ticket number. You talk to people who already know your setup, and backups are tested restores, not just files sitting in a bucket.

Questions people actually ask

Do you monitor and back up servers, or just websites?
Both. On servers we watch uptime, resources like CPU and disk, and intrusion signals, and we keep full off-box backups. On websites we run availability checks and back up files and databases. If it powers your business, it’s in scope — and every backup is a tested restore, not just a copy we hope works.
How quickly do you actually respond?
Real service targets, not a vague promise: within 1 hour for a site-down or security incident (existing clients), within 4 hours for a general support ticket.
What happens if something breaks?
We catch most things before you notice, because monitoring and backups are the baseline, not an add-on. If we can't resolve it within the target window, it escalates automatically — and you're told.

Stop finding out from your customers

Get eyes on your servers and sites around the clock. Talk to a real person — no forms, no phone tree, no queue.

Talk to a real person